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Privacy Policy

Privacy and Cookies Policy

At Boatrust, we value and prioritize your privacy. This Privacy Policy clearly and transparently outlines how we collect, use, and protect your personal information in connection with the use of our services and our website.

1. Information Collected

We value and respect the privacy and confidentiality of the personal data provided by our users. This Privacy Policy details how such data is handled in compliance with the General Data Protection Regulation (GDPR). We implement strict administrative and technological measures to ensure compliance with the obligations set forth in applicable legislation. The use of this website is subject to the terms and conditions described herein, which the user agrees to fully respect. If you do not agree with these terms, you should not use the website.

2. Consent

By using our website and our platforms, the user fully agrees to our Privacy Policy.

3. Purpose of Processing Personal Data

The personal data collected is primarily used to respond to requests for information and contact, for contract management, and for providing the requested services. With the user’s consent, the data may also be used for the promotion of new products, services, and updates about our company, as well as for satisfaction surveys and legally required communications.

4. Personal Data Collected

We typically collect data such as Name, Address, Phone Number, Tax Number, and Email Address. Additional data may be collected as necessary for the provision of services. Additionally, when sending emails, we collect statistical information related to recipients’ behavior towards our communications.

5. Methods of Collecting Personal Data

Personal data is generally collected when subscribing to products or services. Some data is mandatory to ensure the provision of the service. We also collect data when subscribing to newsletters, responding to messages and information requests, formalizing applications, preventing fraud, and managing the website. The data provided is collected with the prior and explicit consent of the user, being used only for the purposes communicated at the time of collection.

6. Processing of Minors' Data

This website is not intended for individuals under the age of 16. We request that minors in this age range do not use the website or provide personal data through it.

7. Sensitive Data

We ask that you do not send us sensitive information, such as racial or ethnic origin, political opinions, religious beliefs, trade union affiliations, genetic or biometric data, health data, or information about sexual life. If received, such data will be immediately deleted.

8. Retention Period for Personal Data

The provided data will be kept for a maximum period of ten years, unless a longer period is required by law.

9. Rights of Data Subjects

Data subjects have the right to access, rectify, object to the processing, or request the deletion of their personal data at any time. These rights can be exercised through our contact channels available on the website. The deletion of data may prevent the provision of certain services. We reserve the right to request confirmation of the identity of the requester.

10. Sharing Information with Third Parties

We do not sell the personal data of our users. We may share data with third parties for the provision of essential services, provided that these entities adopt appropriate technical and organizational measures to protect the data. The data may also be disclosed to competent authorities as required by law.

11. Data Security

We are committed to ensuring the confidentiality, integrity, and security of personal data. We follow best practices in information security management, requiring strict compliance with security standards by our employees.

12. Links to Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.

13. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. We recommend regular consultation. Continued use of the website after changes implies acceptance of the same.

14. General Provisions

We are not liable for damages caused by viruses or other malicious elements that may affect the user’s system when accessing our website.

15. Contacts, Questions, and Issues

For questions or requests related to your personal data, you can contact us through our communication channels available on the website.

16. Dispute Resolution

In case of disputes, users may resort to competent Alternative Dispute Resolution entities.

17. Cookies

This website uses cookies to enhance user experience. Cookies can be managed in the browser settings. Learn more at www.allaboutcookies.org.

Last updated: November 2024